Refund policy

Due to the intimate nature of our handmade products, we do not accept returns or exchanges. Each product is carefully prepared, packaged, and sealed to ensure that it is clean, unopened, and safe for each customer's personal use. If your order arrives damaged, defective, or incorrect, please contact us at sophiasilkco@gmail.com with your order number and photos so we can assist you. For any other questions or assistance with your order, please contact us at sophiasilkco@gmail.com.